New PC Optimization
When you purchase a new Lenovo computer from us, we want it to be like getting a new car with a full tank of gas so that all you have to do is get behind the wheel and drive. But if you have purchased another name brand computer somewhere else and need a little help getting started, we can also do that.
We’ll Save Your Stuff
Let’s say that you’ve purchased a new computer to replace an older one. Even if you’ve been told that it’s not repairable or it will not start, the odds that we can transfer your important data onto your new computer are high. Things like pictures, documents, music, videos and data from programs like Quicken, Turbo Tax, and Family Tree Maker will appear where you would expect to find them on your new computer.
Out With The Junk
Most manufacturers will install unnecessary applications, some of which we refer to as ‘Trialware’. Trialware is software that you try for awhile and then purchase should you decide that it is useful. We eliminate the Trialware and replace it with the free equivalents that we have tested and know to be safe and effective. Additionally, Windows 10 is very invasive of your privacy, sending an astounding amount of information back to Microsoft for what they call “marketing research”. We know how to quiet your operating system, transmitting only the information that you intend to send.
Let’s Bring It Up To Date
Technology changes quicker than you might think. Between the time that a new computer leaves the factory and arrives in your hands, several updates have been issued from Microsoft and other software vendors. Leaving your operating system and third party applications outdated makes you vulnerable right out of the gate. We bring your new computer completely up to date and configure it to help you keep it that way.
Let’s Keep You Safe
We want you to be protected. We’ll install and properly configure two programs that will help keep you safe. The first program is Windows Defender, a free anti-virus / anti-spyware program that does everything on its own. It will update itself with the latest virus definitions every day. It’s also constantly monitoring what’s going on in your operating system, ready to leap into action whenever something dangerous is about to happen.
While we previously utilized a program entitled “Avast”, we believe that recent improvements with Windows Defender offers the same, if not better, protection. Additionally, we found that Avast’s prompts to purchase additional software had become too intrusive and crossed the line. Windows Defender will not prompt you to make a purchase.
The second program is worth it’s weight in gold – Malwarebytes. When used regularly, the free version is an excellent second line of defense detecting and removing malicious software (called “malware”) and other advanced threats. The premium version stops malware in real time, before it can be a danger to your computer. Additionally, the premium version prevents access to and from known malicious websites. Think of the premium version as a good parent, preventing you from going somewhere harmful, not just suggesting you shouldn’t.
We’ll install and properly configure both of these programs that we have thoroughly tested to help keep your computer safe.
What Else Might You Need
When we optimize a new computer, we install and properly configure programs that we have thoroughly tested and sincerely believe you will find useful.
Libre Office: Unless you have presented a computer that we can extract a valid product key for Microsoft Office, we will install and properly configure Libre Office, which is the free equivalent to Microsoft Office. Libre Office will open, edit and save documents, spreadsheets and presentations in Microsoft format, except it’s free. Many of our college students prefer Libre Office over Microsoft Office for it’s functionality.
Computer Dave Rescue Calling Card: You know we have a 100% guarantee on our work, right? Just in case you get your new computer home and have any questions or problems, we install a program on your system that, with your permission, allows your computer to be connected with ours. It’s as if one of our Technicians is sitting there next to you. We will be able to see what’s on the screen, move your cursor, and correct the problem. This service is absolutely free for the first 30 days after we have finished the work.
Although CD’s and DVD’s are almost extinct, at your request we will also install utilities that help you create, copy and play CD’s and DVD’s. Ask a Computer Dave Technician for details.
Time For A Test Drive
After we have completed your custom built computer, we will sit down with you in our showroom and (with your new computer plugged up and turned on) we’ll show you all of the work we have performed. We want you to be comfortable with your new computer before you get it home and have the opportunity to ask any questions.
We Guarantee It!
We are the only repair service in Owensboro with a 100% guarantee. If you are not absolutely satisfied with any part of our work, we make it right at no additional cost to you, period. In addition to that, if you have any questions or problems, you can call our cell phone number. You’ll get Computer Dave or one of our knowledgeable technicians, not a call center or a robot. We even have the ability to connect our two systems together over the Internet should you need us.